Pre-opening & technical services

Hotel pre-opening and technical services, from drawings to opening day.

For owners with a hotel under design or construction. Spectra’s technical services review layouts and compliance while the building takes shape. Its pre-opening team recruits and trains the staff, writes the SOPs, commissions the kitchens and gets the hotel ready for its first guest.

Delivered for boutique resorts in Goa, a wellbeing centre in Pune and a restaurant in Manali.

Get your hotel ready to open
A senior consultant calls you back. No middle layers.
2006
Year founded
19+
Years in operation
500+
Projects delivered
30+
Years in hospitality: founder Navneet Nagpal
Operator signings with
Marriott
Hyatt
IHCL
Rosewood
Radisson
ITC Hotels
IHG
Sarovar
Hard Rock
Anantara
What you get

What you get.

An operator’s eye on the building, and a team that gets it open.

Pool at The Ten, Siolim
The Ten, Siolim: technical assistance and pre-opening

Technical assistance services

Reviews of layouts, back-of-house planning and specifications during design, from an operator’s point of view.

Compliance and layout reviews

Checks against brand standards and operating needs, before changes become expensive.

Staff recruitment and training

Hiring the opening team and training it to the standard the hotel has promised.

SOP development

Written procedures for every department, built around the people who will use them.

F&B strategy and kitchen commissioning

Concepts, menus and kitchens planned together, then commissioned and tested.

How it works

From design to first guest.

Join at the drawing stage, or closer to opening.

Drawings
First guest
Stage I

While you design and build

Technical assistance: we review plans and specifications so that the building works as a hotel.

Stage II

Before you open

Pre-opening management: budgets, recruitment, training, SOPs, suppliers and the launch plan.

Stage III

Opening and after

We open the hotel with you. From there Spectra can hand over, or stay on to manage it.

Two services, one team

Join at either point.

Some owners come at the drawing stage. Others come when opening is in sight.

While you build

Technical services

  • Masterplan strategy
  • Layout and back-of-house reviews
  • Compliance reviews
  • F&B and kitchen planning
Before you open

Pre-opening services

  • Pre-opening management
  • Staff recruitment and training
  • SOP development
  • Kitchen commissioning
Who you will work with

The whole team, on your project.

Opening a hotel takes every discipline: operations, finance, people, food and beverage, marketing and revenue. At Spectra they are all in-house.

Navneet Nagpal, Founder & Principal Consultant
Navneet Nagpal
Founder & Principal Consultant
Simon Shepherdson, International Advisor & Director, ILC Hong Kong
Simon Shepherdson
International Advisor & Director, ILC Hong Kong
Harjeet Wasan, Chief Operating Officer
Harjeet Wasan
Chief Operating Officer
Husan Kandol, Chief Marketing Officer
Husan Kandol
Chief Marketing Officer
Gaurav Taneja, Director, Asset Management
Gaurav Taneja
Director, Asset Management
The in-house bench
Sonia Satwal, Chief Finance Officer
Sonia Satwal
Chief Finance Officer
Yash Jain
Finance
Akhil Verma, Pre-opening General Manager
Akhil Verma
Pre-opening General Manager
Swati Singh, Manager, Operations
Swati Singh
Manager, Operations
Prerna Jain, Strategic Projects Manager, Raht & New Initiatives
Prerna Jain
Strategic Projects Manager, Raht & New Initiatives
Pete Thepa, Resort Manager
Pete Thepa
Resort Manager
Prithvi Nagpal, Beverage, Spill It
Prithvi Nagpal
Beverage, Spill It
Irène Hebrard, Beverage, Spill It
Irène Hebrard
Beverage, Spill It
Sayyam Chakotra, Culinary Expert
Sayyam Chakotra
Culinary Expert
Aryan Sharma
Corporate Chef
Sakshi Singh, Senior Content Strategist
Sakshi Singh
Senior Content Strategist
Khushi Chauhan, Feasibility & Concept Development
Khushi Chauhan
Feasibility & Concept Development
Nikhar Suri, Revenue Expert
Nikhar Suri
Revenue Expert
Deepanshi Arora, Marketing Manager
Deepanshi Arora
Marketing Manager
Pooja Bansal
Marketing Executive
Tanya Karn
WordPress Developer
Mandeep Kaur
Marketing
  • Direct access, no middle layers
  • Founder-led strategy on every project
  • One point of accountability
  • Small team, fast execution
  • In it until it works
Questions owners ask

The short answers.

What are hotel technical services?

Technical services, also called technical assistance, are an operator’s review of a hotel while it is designed and built: layouts, back-of-house areas, kitchens and compliance. The aim is a building that works as a hotel on the day it opens.

Early. Recruitment, training, SOPs, supplier contracts and the launch all have to be complete before the first guest arrives, and several depend on decisions taken during construction. The enquiry form asks for your target opening date so that we can plan backwards from it.

Pre-opening management, staff recruitment and training, SOP development, F&B strategy and kitchen commissioning. Spectra runs these as one programme with a single point of accountability.

Yes. Several pre-opening engagements have continued into management, where Spectra runs the hotel under the owner’s brand. Others end with a handover to the owner’s team.

When do you open?

Tell us the location and the target date. We will tell you what has to happen between now and then.