Pre-opening Services

Based on our experience, we devise successful pre-opening strategies in a timely and efficient manner for hotel, club, resort, wellness centre and similar developments. The pre-opening scope includes following phases:

Project Positioning Statement

Pre-opening Services - Phase I

SPECTRA, with input from the Developer, shall prepare and present within Thirty days from the signature of the Agreement a clear Positioning Statement and Business Plan for the Project.

This Positioning Statement will set clear guidelines on the classification, operating concepts, market positioning, and operating philosophy of the Hotel and will include an initial 2 years projections, with the following information:

Market Positioning
  • Estimated Hotel Revenues
  • Profit & Loss Forecasts
  • Cash flow forecast including detailed operating expenses

During the development of the Project Positioning Statement, SPECTRA will work with the owner and the appointed project architect to improve on the existing plan on which to base concepts and financial forecasts.

Project Outline

Pre-opening Services - Phase II

Based on the Positioning Statement and in coordination with the appointed architect and interior designer, a detailed project outline related to the development of the Hotel or development will be prepared by SPECTRA for the Developer review and approval, which includes but is not limited to the following information and/or revision:

To Do List
This includes set up ideas and curated menu for all food and beverages, comments on layout, comments on service styles, In room dining etc.

This includes all operating requirements related to guest facing common areas like lobby, restaurants, meeting rooms, spa, gym etc.

Kitchen, laundry, Housekeeping, stores, receiving areas, employee facilities etc.
Minibar, Tea Coffee maker, TV, Toiletries, Linen, Hair Dryers, Tech related items etc.
Restaurant, In Room Dining, Spa, Gym, Transport, laundry, Wifi, CCTV, Music, Lounge Areas etc.
Shifts timings and Manning, Org Charg and Salaries, Qualifications and Experience etc.

Pre-opening Plan & Activities

Phase III

Spectra shall, based on its experience and expertise, prepare and supervise the pre-opening plan and timing required for the opening of the Hotel. Pre-Opening Activities shall commence approximately six months prior to the opening date of the Project and shall include the  following :

Ribbon Cutting

Hotel- Hours of Operations for each area, Styles of service, Standard Operating Processes, Reports, Checklists etc.

  1. Fixtures, Furniture and Equipment
  2. Operating Equipment and supplies (Kitchen Equipment, Glassware, Crockery, Cutlery, Glassware, Pots and Pans, Knives and Chopping Boards, Trollies for Beverage and In Room Dining, Trollies for Luggage, Telephones, TV, Linen, IT, Computers, printers, CCTV, Wifi, Cars etc.)
Supervise the development and implementation all Sales and Marketing activities, including market analysis, competitive positioning, and marketing plans.
  1. Implement all required reservation standards
  2. Listing on all OTA’s ie Make My Trip, Booking.com, Agoda, Trip Advisor Booking Engines on hotel website, Channel managers etc.

Development(as a different contract) or supervise the development of the Hotel’s sales and marketing collaterals and contractual sales’ agreement

Undertake to secure and make contractual arrangements with concessionaires, licensees, and other third-party contractors (Vendors for Photography & Videography, Dairy, Poultry, Vegetables, fruits etc, Pest Control agency, Security agency etc)

Supervise the preparation and execution of a program of pre-marketing activities and opening festivities for the Hotel.

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